Refund Policy

As a practical matter, with the customer remedy placed in context, the return window lasts 30 days after delivery and covers both no-reason returns and exchanges.

To keep expectations clear, with the service outcome easy to verify, before dispatching a return, write to support@nubybramble.shop for authorization. Approved return shipping is paid by nuby, including no-reason requests, exchanges, and claims involving damage, defects, quality, an incorrect product, or an omitted product.

Under this customer standard, with the service outcome easy to verify, customized goods, clearance or Final Sale merchandise, gift cards, and opened intimate or hygiene-sensitive items are not eligible for a no-reason return. That restriction never removes remedies available for damage, defects, an incorrect shipment, missing goods, or other non-waivable consumer rights.

In plain terms, with the store's obligation made direct, return eligible merchandise safely and include supplied components and original packaging when reasonably possible. After receipt and inspection, an approved refund is issued to the original payment method; the bank or card issuer should post it within 5-10 business days after issuance.

To keep expectations clear, with the order stage tied to the rule, contact us promptly to cancel before fulfillment ships. A dispatched order is instead handled through the return terms stated here.

Authorized return address: 1858 Carriage Ln, Appleton, Wisconsin, 54914, United States

Refund and exchange support: support@nubybramble.shop or 610-804-6125, Monday to Friday, 9:00 AM-5:00 PM (America/New_York).

Merchant Information
Brand/store name: nuby
Contact email: support@nubybramble.shop
Phone: 610-804-6125
Physical address: 1858 Carriage Ln, Appleton, Wisconsin, 54914, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/New_York)